Frequently Asked Questions

Please place your order at least 7 days in advance. For larger or highly detailed orders, extra notice is appreciated. Availability depends on the date, design and size of the order, so submitting an inquiry early helps us confirm your date.

Submit an inquiry through the website with your event details, preferred dessert, flavor and any design ideas. Mad Krumbs will review your request and follow up with the next steps.

No. Submitting an inquiry does not confirm an order. Your order is confirmed only after availability and all order details have been finalized.

Yes — the minimum order is 12 pieces for treats such as cupcakes, cookies, tea cakes and dessert cups. Cake orders are exempt and have no minimum.

Yes. Mad Krumbs creates personalized celebration cakes based on your occasion, theme, colors and inspiration.

Yes. You can upload an inspiration image when submitting your inquiry.

Yes. You can select from the available Mad Krumbs flavors when submitting your inquiry. Flavor availability may vary by cake style.

Yes. Mad Krumbs features thoughtfully crafted Indian-inspired fusion flavors, including Rasmalai Tres Leches and Rose & Saffron Tres Leches.

Availability may vary. Seasonal and limited-time creations may only be offered during certain periods.

Mad Krumbs currently offers local pickup. Pickup details will be provided once an order has been confirmed.

Pickup details will be shared directly after your order has been confirmed.

Please mention any dietary requirements or allergies in your inquiry. We will let you know whether your request can be accommodated.

Mad Krumbs products are prepared in a home kitchen environment where common allergens may be present. Please mention any allergies or dietary concerns when submitting an inquiry so we can discuss your options.

Payment details and the payment schedule will be provided when your order is confirmed.

Cancellation and change policies will be communicated during the order confirmation process.